Anna is passionate about bringing diverse people together to tackle complex challenges through design thinking. This passion has led Anna to work with many clients in non-for-profit, government and private sectors to create positive experiences for users, staff and stakeholders.
Anna has a strong capacity to engage and communicate with people at all levels internal and external to an organisation, building an understanding of complex systems from their perspectives. Through co-design approaches, Anna has developed recommendations for organisations that assist business change and improve service delivery, improving process efficiency and effectiveness.
Anna has over five years’ experience in user-centred design, including research interviews and workshops that develop insight into the functionality and usability of organisational systems and services. Being inquisitive, empathetic and creative, Anna quickly gets to grips with experience of people who provide and use services, and designs solutions that work.
Anna has an Honours degree in visual and interactive design and thrives on working with information and data to discover and communicate key insights.
