Education & Employment

People’s experience of education and employment is critical to achieving both individual aspirations, and in aggregate, creating a healthy and productive society. The education and employment system is grappling with new technologies, new models of learning and working, and changing demand for skillsets and mindsets that are creating seismic shifts across business, society and government.

The rise of AI is already changing how people learn and work, and how organisations build and use capability.

Workforces are able to be more distributed than ever, with virtual meetings, digital collaboration and the rise of cloud-everything enabling new and previously unthinkable opportunities for recruitment and operation.

Policy-making and sectoral strategy is needing a cohesive understanding of data that extends beyond any one life stage, to build a full, long-term picture.

Learners in schools and higher education are able to choose between proven and non-traditional education pathways that offer distinct potential benefits as well as distinct challenges.

Demand for skills is lumpy, with demand for many emerging skillsets and innovative mindsets  outstripping supply, and with the workforce for critical areas of society’s changing demographics and priorities needing careful strategy to develop.

Job and education status remain persuasive drivers of, or inhibiters of, social equity, especially among the most vulnerable and marginalised communities, with access and inclusion an essential element across all sectors.

Government programs to reduce unemployment, support growth and independence, and incentivise innovation are having to respond to these dynamics and many disruptions associated with technology, the pandemic and Government administrative and compliance management.

Industry is seeing a workforce for whom sustainability and ethics of their employer is becoming important to their employment choices.

How we help

ThinkPlace can work with you to co-design transformations, integrated solutions, functional coalitions and breakthrough programs and help you to execute the change, including:

  • Policy co-design,  bringing many stakeholders together on a shared design journey to explore the challenges and create the policy vision to shape the future system.
  • Business and regulatory strategy, helping organisations in the education and employment system to chart their forward path in a way that harnesses the disruption and takes on the opportunities for greater impact.
  • Blueprinting transformations, taking a co-design approach to reshaping business models of organisations, sectors and agencies.
  • Shaping digital strategy, charting the future vision, direction and waypoints for organisations as they progress on their multi-horizon digital journey.
  • Designing enterprise digital systems, bringing case management, CRM, analytics, identity management and knowledge management together to multiply impact and create usable, cohesive experiences.
  • Designing service experiences  that work for all in society, creating useful, usable, ethical and inclusive outcomes for people at every stage of their integrated education and employment journey.
  • Enhanced regulation, marrying digital and sophisticated regulatory theory to maximise voluntary compliance, create sectoral insight, and enable the optimal intervention.
  • Cultural journeys, helping staff and intermediaries reimagine their role, their customer-orientation, their capacity to take calculated risks and drive innovation, and their commitment to ethical, sustainable and accountable operation and innovation.
  • Ethnographic research and co-design, to understand the needs and behaviours of those engaged in education, jobseeking or employment, from people living with disability in OECD countries to school-aged girls in remote villages in developing countries.

Learn more about how we approach Education & Employment