Justice, Law & Integrity

The operation of justice systems – from policing, the courts and corrections to watchdogs and anti-corruption programs – is critical to a vibrant and fair society. As shifts in technology and society continue to transform justice systems around the world, the move to transform has only gathered momentum and pace.

Technology and data are enabling new models of policing and law enforcement – allowing better information flow, better coordination, better mobility and better intelligence collection and assessment.

Court systems are simultaneously optimising and humanising their operation with the rise of remote and virtual justice, and of human-centred processes that emphasise the needs of victims and other vulnerable groups, including families, children and people with diverse backgrounds.

Criminal syndicates are becoming increasingly sophisticated and capable, with technology and data inviting and enabling new forms of criminality within and across national borders.

Societal expectations for fairness and systemic justice continue to drive critical but intensive and costly inquiries and commissions, with complex hearing processes, significant evidence management requirements, and high expectations about transparency and access.

Technologies like AI and algorithms have revealed powerful opportunities to improve the system – but have also resulted in significant ethical issues, and unfair systemic applications of justice. This raises the need to mitigate digital ethics risk without making transformations unviable.

Innovative programs and interventions to identify, reduce and deter crime, offending and recidivism are requiring justice system interactions with a range of other systems, such as mental health, education and taxation, across tiers of government.

Corruption remains a significant force for harm around the world, with detection, deterrence and norm-changing remaining significant challenges for society and the aid and international development sector.

How we help

ThinkPlace works across justice system agencies and to create change that is fair, inclusive and human-centred, and that creates more efficient, integrated and effective operation. We can help you:

  • Co-design with stakeholders and the community to create change and blueprint transformations that work for all, and that emphasise integration across the different processes and institutions that make the system work
  • Develop new visions and strategy, to seed and accelerate transformations at the policy, program and operational levels
  • Blueprint new programs, workflows and enterprise systems, designing how capabilities like case management, analytics, intelligence management and record-keeping can work together to power new operational concepts and models
  • Design and accelerate service innovation that facilitates human-centred experiences and interactions, harnessing the power of digital and data in a way that is easy, inclusive, ethical and dignified
  • Design breakthrough geospatial solutions, that reveal patterns and locate intelligence and social dynamics for better policy, regulation, program targeting and enforcement prioritisation
  • Conduct research with people in the system – including victims of crime, people needing to engage with courts and corrections, frontline program case workers, enforcement officers, back-line analysts and enabling staff – and others whose perspective is a critical ingredient of the diagnostic and design process


   And much more.

Learn more about how we approach Justice, Law & Integrity