Leadership and culture
There are 3 items in this category.
They are some of the world’s most innovative companies and some of its biggest names.
Titans like Apple and Google, challenger brands turned market leaders like Chobani yoghurt and Casper Mattresses, and start-ups – like Allbirds shoes – that have left their footprint all over categories ripe for disruption.
“Bank the way you want.”
“Our focus is on improving customer experience and building trust.”
When you surf the websites of Australia’s largest financial institutions the picture is of an industry obsessed with putting customers first.
Take, for example, the investment specialists who list their top priority for 2018 as: “Continuing the customer-centred transformation of our business.”
It’s that time of year again.
When the air of your open-plan office reverberates with coughs and sneezes. When the slog of the financial year’s end has depleted reservoirs of sleep and energy.
When, if a workplace doesn’t actively care for a team’s health and wellbeing, you can watch helplessly as colleagues disappear around you, stricken by all manner of flus, colds and viruses.